Guides

Plain-English guides

Short, clear guides to the things that keep care moving, written for anyone working in health and care.

What is patient flow?How people move through care, where it gets stuck and what good flow looks like.
What is a delayed discharge?Why people end up waiting to leave hospital, and what helps get them home sooner.
What is a virtual ward?How hospital-level care at home works, and what makes a virtual ward run well.
What is an electronic ward board?The digital version of the ward whiteboard: what it shows and why wards are moving to one.